Monday, May 18, 2020
Impact of Technology on the Retailing Business Essay
Impact of Technology on the Retailing Business Any sufficient advanced technology is indistinguishable from magicâ⬠, Arthur C. Clarke. Technology has changed the retailing business dramatically over the past 10 years. These changes have affected a number of areas in the retailing business. These areas include the equipment in the workplace, the policies in the workplace, the general environment, the ordering of supplies, and the record keeping of the business. One key area in the retailing business that technology has changed over the past 10 years is the different equipment that is used. Interviewee A said ââ¬Å"The change has been quite good for business, we have gone from using a simple till, to using a computer database, which helps usâ⬠¦show more contentâ⬠¦We never used to have a security system but today we do.â⬠Interviewee B said ââ¬Å"We used to have someone do gas level dips but now we donââ¬â¢t have to, so we got rid of that policy, and we now have a camera that needs the tape to be changed at certain times. We havenââ¬â¢t changed much in the past years.â⬠Policies havenââ¬â¢t changed too much in the past years but other areas of the retailing business have. nbsp;nbsp;nbsp;nbsp;nbsp;Another area of the retailing business that has been affected by technology is the general environment of the business. Interview said ââ¬Å"The business tends to change with what the fashion is We have used different lighting and some cool 3D fx on our walls for a new funky look.â⬠Interviewee B said ââ¬Å"We have changed our security from a simple lock, to a magnetic lock, a full range color camera, and magnetic tape. We have also got a Lotto machine which has helped increase business.â⬠The general environment has been changed for the better by both types of retailing businesses. Technology has changed all areas of the retailing business but one area that has been completely changed has been the ordering supplies for a business. nbsp;nbsp;nbsp;nbsp;nbsp;The area of ordering supplies has been changed from the old paper system to a completely new system with computers and faxing. 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